Snake Eyes Reptiles guarantees the live and healthy arrival of every animal it sells. Each animal is carefully inspected before shipment. Once they are found to be free of anything "unsatisfactory", they are placed in the appropriate container for travel. It is very unlikely that an animal arrives ill, however, if you feel your animal may be ill you must notify Snake Eyes Reptiles via phone (803) 316-3055 within two hours of receipt so Snake Eyes Reptiles may fulfill this guarantee. If for any reason you are unable to act within the two hour time limit, it will jeopardize the fate of the animal and will forfeit any benefits from this guarantee. If you are uncertain of your abilities to assess the health of the animal you are advised to have an exotic vet inspect it. Any animals that arrive with outward signs of illness/disease will be refunded for the purchase price, or replaced if suitable replacement stock is available. Snake Eyes Reptiles will decide on a case by case basis whether the animal will be returned to Snake Eyes Reptiles, as some illnesses may contraindicate further travel.

Snake Eyes Reptiles guarantees that the animals it sells are correctly represented in terms of their genetic composition and breeding potentials. If the buyer breeds the animal listed on the photo "genetic/health guarantee certificate" and is not able to produce offspring with the appropriate genetic traits as mentioned on the certificate, Snake Eyes Reptiles will buy back the snake at it's discretion for the original purchase price. This does not guarantee that the animal will successfully reproduce, nor does it guarantee the genetic viability of any animal's offspring.

Questions regarding these guarantees can be addressed by contacting Snake Eyes Reptiles directly. Our photo certificate will be given with all heterozygous morphs purchased (other than normals and normal variations) from Snake Eyes Reptiles.